Privacy Policy

Last updated: January 2026

1. Introduction

Hyphen Elevated Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our wellness center or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Information: Name, email address, phone number, and other contact details
• Health Information: Medical conditions, allergies, and health concerns relevant to our services
• Payment Information: Billing address and payment method details
• Usage Information: Information about how you use our services and website

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your appointments and payments
• Send you appointment confirmations and reminders
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our rights
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: recovery@hyphenwell.com
Phone: +971 58 642 9972
Address: 21 14B St - Al Qouz Ind.third - Al Quoz - Dubai